Have Questions?

Frequently Asked

We ship within the United States. We’re really proud of the products we’ve made for you, however if you’re unhappy for any reason, please reach out to us within 30 days of your purchase for a full refund.
We aim to ship all orders out within 2 business days. Depending on the shipping method you selected, and your destination address, orders can take 3-7 business days to reach you. You'll receive an email with all tracking details once your order has been packed.
Click the icon at the top right corner of our website to access your account. Please create one if you haven't already, and use the same email address as your previous order. You can find all your past orders and subscriptions within your account, and update any preferences if needed.

Product Related

Yes and yes. We’ve created these products for various skin and hair types. There are a lot of guys out there, and we’re doing our best to create products that address the needs of all of our consumers.
Our formulas are manufactured in the U.S.A.
Absolutely not, and we never will!
Product quality matters to us. Our products are 100% vegan, never tested on animals, and free of parabens, sulfates, phthalates, silicones, and aluminum. Please visit our product pages for the full ingredient list.
We’d love to hear from you! Please email us at help@usehuron.com for any product feedback, comments or new products you would love to see.
Yes, all of our packaging is 100% recyclable.

Orders and Shipping

Currently we ship only within the United States.
We aim to ship all orders out within 2 business days. Depending on the shipping method you selected, and your destination address, orders can take 3-7 business days to reach you.
Yes, we offer free shipping on any order of $30 or more and on all subscription orders.
You'll receive an email with all tracking details once your order has been packed. Don't hesitate to reach out with questions!
Create an account with us if you haven't done so already and use the same email address as your previous orders. You can modify your subscription by logging into your Account, select “Manage Subscriptions” and edit the frequency as necessary. We're here to help, too!
We do our best to get orders out ASAP, which means we might not catch your order in time to adjust or cancel it. But please reach out if you need to make a change and we'll do our best!
Our products were manufactured with you in mind. We’re confident that you’ll love them, but if you’re unhappy for any reason, please reach out to us within 30 days of your purchase for a full refund.
We accept Visa, MasterCard, American Express, Discover, PayPal and Amazon Pay

Account Related

Click the human icon at the top right of our website and log in. If you don't have an account with us yet, please create one and use the same email address as your previous orders.
Click “Forgot password” and we’ll send you an email to reset it. If you don't receive an email, it's likely you haven't created your account yet! Try creating one with the same email as your prior orders. Or email us at help@usehuron.com and we'll be happy to assist you.
You can update your profile and shipping information all from your account. If you have a subscription, you can also manage it there.

General

The ‘About us’ section of our website has more information. But if there’s a specific question that you have that’s not answered, don’t hesitate to reach back out!
We’re happy to hear from you! Please use the Chat found on our website or email us at help@usehuron.com

Still have an unanswered question?

We've got you, you can email us at:

help@usehuron.com