Have Questions?

Email us at help@usehuron.com, or chat with us in the bottom right corner of our website. We're always happy to help!

You'll receive a confirmation email with a tracking link once your order has been shipped out. We aim to ship orders out within 2 business days. Depending on the shipping method you selected, and your destination address, orders can take 3-7 business days to reach you.

Our products were manufactured with you in mind. We’re confident that you’ll love them, but if you’re unhappy for any reason, please reach out to us within 30 days of your purchase and we'll be able to assist with processing the return and a refund.

Our return/refund guarantee for our Eye Stick 2.0 extends an additional 30 days (60 total), given we recommend you use it 2x+ daily for 60 days to achieve the best results.

For Huron's Eau de Parfum product, only unopened and sealed bottles are accepted for returns/refunds. To make sure you can evaluate the fragrance risk-free, check out how our vial sample program works.

You can enroll in our Subscribe & Save program for most of our products...If you'd like to subscribe to our T-Shirt, we're happy to make an exception.

Members will receive exclusive access to reserved inventory, special gifts, and priority for restock alerts.

Access your account here once you enroll, and you'll be able to manage everything from there. We understand everyone has their own schedule and routines, so you can easily update your Subscribe & Save frequency and timing as you see fit. 

You'll always receive a reminder 3 days prior to any renewal orders via email. Cancellations for upcoming orders can be made at any time before the order is processed without penalty.

We aim to ship orders out within 2 business days. Depending on the shipping method you selected, and your destination address, orders can take 3-7 business days to reach you.

You'll receive a confirmation email with a tracking link once your order has been shipped out. We aim to ship orders out within 2 business days. Depending on the shipping method you selected, and your destination address, orders can take 3-7 business days to reach you.

We do our best to ship orders out within 2 business days, which means we might not catch yours in time to modify or cancel it. If you'd like to modify or cancel an order, please contact us ASAP and we'll do our best. You can either email us at help@usehuron.com or chat us at the bottom right corner of this window.

Occasionally our carriers will jump the gun and mark a package as delivered but won't drop it off until a few days after. If you still don't see your package after 3 business days, please reach out to help@usehuron.com and we'll take care of it!

While these carrier-related incidents are out of our control, we'll still make sure you receive your products. If you haven't seen a new tracking update from the carrier in 5 business days, please reach out to help@usehuron.com and we'll investigate further.

Our products were manufactured with you in mind. We’re confident that you’ll love them, but if you’re unhappy for any reason, please reach out to us within 30 days of your purchase and we'll be able to assist with processing the return and a refund.

Our return/refund guarantee for our Eye Stick 2.0 extends an additional 30 days (60 total), given we recommend you use it 2x+ daily for 60 days to achieve the best results.

For Huron's Eau de Parfum product, only unopened and sealed bottles are accepted for returns/refunds. To make sure you can evaluate the fragrance risk-free, check out how our vial sample program works.

Yes, we offer free shipping on any order of $40+.

Yes! We've partnered with Mayple to offer shipping in select countries worldwide. Check it out here.

We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay and Amazon Pay.

You can definitely check out as a guest without creating an account. However if you would like to easily manage your Subscribe & Save orders or review your past orders, we recommend creating an account with the same email address.

We're always available to help you with account setup too!

Click the human icon at the top right of our website and log in. If you don't have an account with us yet, please create one and use the same email address as your previous orders.

You can enroll in our Subscribe & Save program for most of our products...If you'd like to subscribe to our T-Shirt, we're happy to make an exception.

Members will receive exclusive access to reserved inventory, special gifts, and priority for restock alerts.

Access your account here once you enroll, and you'll be able to manage everything from there. We understand everyone has their own schedule and routines, so you can easily update your Subscribe & Save frequency and timing as you see fit. You'll always receive a reminder 3 days prior to any renewal orders via email.

Cancellations for upcoming orders can be made at any time before the order is processed without penalty.

You can always check within your account for future orders and reschedule if needed.

We'll also send you a reminder email 3 days prior to any subscription order being processed, so you can easily delay, skip, reschedule, or add products for your next order.

You can make any changes you'd like to your Subscribe & Save schedule, products and shipping addresses within your account with us.

Alternatively, feel free to reach out to us directly via email (help@usehuron.com) or chat and we'll be happy to help.

We're sorry to see you go. You can always cancel within your account with us. Feel free to reach out to us directly via email (help@usehuron.com) or chat and we'll be happy to help.

Email us at help@usehuron.com, or chat with us in the bottom right corner of our website. We're always happy to help!

Currently, our team is based in New York City.

We're named after Huron Street in Chicago, where our co-founder Matt M. grew up fighting his own skincare battles.

Check out our 'About Us' page. If there are any questions you have, please don't hesitate to reach out.

Our products are formulated and manufactured right here in the United States.

We safety test all products for irritation and skin sensitization. As the term "hypoallergenic" has no federal standards that govern the use of the term, we do not make that claim. If you're highly sensitive to any ingredients, it's best to patch test any formula first, or consult your dermatologist.

As the term "non-comedogenic" (won't clog or block the pores on your skin) has no federal standards that govern the use of the term, we do not make that claim. If you're prone to pore clogging, it is best to check the ingredient lists for any ingredients your skin might object to and/or consult your dermatologist.

Some of our formulas, particularly our Hair products, do contain gluten, such as Hydrolyzed Wheat Protein or Wheat Amino Acids. Each product has its own ingredient available on its product page for review.

No, we don't test on animals. In fact, Huron is Certified Cruelty-Free under the Leaping Bunny Program. 

The Leaping Bunny Program, operated by the Coalition for Consumer Information on Cosmetics (CCIC), promotes a single comprehensive standard that guarantees a product to be free of animal testing. 

Additionally, we are registered and recognized with PETA as a Global Animal Test–Free and Vegan brand, as our entire product line is free of animal-derived ingredients.

Yes - Huron follows strict protocols to ensure the safety and integrity of all our products. The FDA does regulate cosmetics under the authority of the Federal Food, Drug, and Cosmetic Act (FD&C Act) and the Fair Packaging and Labeling Act (FPLA), which we adhere to.

Yes. Our packaging materials are 100% recyclable.

Our products are 100% Vegan, Certified Cruelty-Free, and free of parabens, sulfates, phthalates, silicones, and aluminum. Please visit our product pages for featured ingredients, as well as the full ingredient list.

Our fragrances are a blend of synthetic (man-made) and natural compounds, free of parabens, phthalates and other potentially harmful chemicals. Some synthetic molecules are structurally identical to ones found in nature, and often have a lower impact on the environment to create. 

Additionally, many of these man-made fragrance notes started as naturals and have had their chemical structure modified. This allows for a greater, more finely-tuned character and a more unique fragrance experience for our customers.

Fragrance compositions can and do contain common allergens. If you have a question about a specific allergen or ingredient, please send us an email at help@usehuron.com and our product team will be able to further assist.

Our jumbos are 10.5 inches tall with the pump unlocked.

Our Eye Stick 2.0 has both a "now and later" benefit. Instantly, the serum helps to cool, refresh and energize the undereye area. Longer-term, the potent plant-based complex works over time to fight puffiness, eye bags, alleviate dark circles and smooth fine lines. For best treatment results, use at least twice daily for 6-8 weeks.

The Eye Stick 2.0 can be used any time throughout the day, especially in the morning if you have tired, puffy under-eyes. To maximize the active treatment benefits, use at least 2x daily for 6-8 weeks. Each stick has ~2000 swipes. Depending on how frequently you prefer to apply the serum, it'll last a few additional months beyond that.

First, turn the dispenser upside down and let the serum flow downwards towards the stainless steel ball. The serum coats the ball as it starts to rotate. When slight pressure is applied during application, the ball is able to spread an even layer of serum across the skin.

The serum is pretty transparent on skin. Try turning the dispenser upside down so the serum is able to coat the ball- then test it out by rolling on the back of your hand. It will appear slightly wet looking and feel a bit cooling too.

Great question - If you’re referring to the sodium potassium aluminum silicate, this is a naturally derived material from the mineral Nepheline. It’s a verified, safe material used in powder form to help with the formula’s texture for a great consistency. 

This is not Aluminum (aluminum salts or aluminum chloralhydrate) used in antiperspirants, where the salts dissolve into pores to help plug them and stop sweat. As a brand with a clean formula philosophy, we do not use Aluminum.

Yes - A gentle, sulfate-free cleanser like our Face Wash helps remove daily buildup of dirt, oil and pollution without overstripping. When you overstrip, it can cause over-production of sebum and oil output, so gentle is the way to go. Additionally, the mild polishing of Bamboo powder and fruit enzymes helps unclog pores and smooth skin texture.

Cleansing the face before shaving helps rid the skin of dirt, oil and debris, making skin cleaner and smoother for an easier shave. Smoother skin will help your shave glide closer and smoother.

All skin needs hydration, even oily or acne-prone skin. Our refreshing gel-cream formula is lightweight and won't feel heavy or greasy, great for all skin types.

We recommend applying our Face Moisturizer after cleansing, and right after shaving. The cool, refreshing feel, plus the super hydrators in the formula help relieve any tightness or dryness that may occur from the shaving process.

Tip: If you do have some facial hair, our Face Moisturizer is also great to help combat beard itch and keep skin feeling great.

No, our Face Moisturizer is built to be a lightweight, refreshing daily hydrator and moisturizer to help relieve dryness and keep skin looking and feeling healthy. It also protects skin from environmental aggressors like pollution and blue light exposure. 

For those looking for UVA and UVB protection as well, check back soon!

Our Face Moisturizer has been designed to feel light, fresh and cool while delivering superior hydration and seal in moisture. Although it has been formulated specifically for the needs of facial skin, it certainly will benefit all skin, especially overly dry areas or where a boost of hydration is needed.

The scent of the entire Hair collection shares a common thread with our Body Wash, but a lighter, cleaner subtler version of energetic citrus, fresh juniper and aromatic greens.

Yes - Using a sulfate-free yet moisturizing and nourishing Shampoo such as ours not only helps maintain healthy hair and scalp, but can help reduce itch and dryness on the scalp.

Yes - The benefits of a sulfate-free Shampoo is that it is not harsh, stripping or drying. In fact, it's nourishing and hydrating; performance attributes that actually help color-treated hair.

Our Shampoo is formulated for daily, frequent use, however that all comes down to personal preference, especially if you have oily buildup, or use a lot of styling products.

The scent of the entire Hair collection shares a common thread with our Body Wash, but a lighter, cleaner subtler version of energetic citrus, fresh juniper and aromatic greens.

Yes - In addition to being sulfate-free and super nourishing, just like our Shampoo, our Conditioner does not leave any heavy film or residue, keeping hair and scalp fresh and moisturized. Perfect for a dry, itchy or flaky scalp.

Yes - The benefits of a sulfate-free Conditioner is that it is not harsh, stripping or drying. In fact, it's lightweight, nourishing and moisturizing; performance attributes that actually help color-treated hair.

Our Conditioner can be used daily, especially if you're prone to dryness, damage or coarse, frizzy hair. The key is to massage in from scalp to ends, wait for the formula to be absorbed and then rinse thoroughly for nourished, hydrated, manageable hair.

Yes - The ingredients such as Shea Butter, Coconut Oil and Glycerin will help smooth and moisturize, while Amino Acids help smooth frizz and coarseness. It also contains Carnauba wax which will help keep hair in place.

Both our Body Wash and Bar Soap share similar performance benefits: sulfate-free cleansing, great lather and hydrated skin- as well as our customer favorite scents. It comes down to personal choice around form and convenience (some people prefer bar soap for traveling, for example).

Our Body Wash has a clean, crisp and invigorating scent of energizing eucalyptus, cooling menthol, and a refreshing blend of citrus, juniper and aromatic greens.

You can, however products formulated for the body - especially where fragrance is concerned, may a bit intense for the face and head area. An alternate choice to cleanse and refresh bald heads/scalps would be our Shampoo, or even our daily Face Wash.

Our Body Wash is sulfate-free, so it's formulated to be gentle on skin and doesn't leave the skin feeling either stripped or dry. Additionally, our Body Wash is enriched with Coconut Oil, Ginseng Root and Vitamin E, helping to nourish the skin, boost hydration and seal in moisture.

Yes, our Body Wash is great for all types of skin. The formula keeps skin hydrated and soft feeling without harsh sulfates known to dry out skin. Even oily skin needs to have the proper balance of moisture to keep it healthy.

Our Original Citrus + Eucalyptus Bar Soap has the invigorating and refreshing scent of citrus, eucalyptus, juniper and aromatic greens.

Our Bar Soaps are triple-milled, meaning the process produces a denser, more refined bar. This helps each bar last longer, while creating a rich, creamy lather. 

Typically each bar can last between 3- 4 weeks, but longevity depends on many factors including how many times a day you use it, the amount of lather you create (the friction from a mesh sponge, loofah or even body hair creates more lather, meaning faster usage). Keeping your Bar Soap dry after each use will also keep it around a lot longer.

Yes, in fact the Bar Soap has been formulated with Glycerin, Vitamin-rich Shea Butter and Coconut Oil to provide soft, smooth skin that's well moisturized- no dry, stripped feeling here.

Yes, our Bar Soap is great for all types of skin. The formula keeps skin hydrated and soft feeling without harsh sulfates known to dry out skin. Even oily skin needs to have the proper balance of moisture to keep it healthy.

No - Our triple-milled bars use the traditional soap making method called saponification- converting fats and oils into soap and glycerin via a chemical reaction with Sodium Hydroxide (lye). Once the soap is made, no traces of sodium hydroxide are left behind. In fact, in addition to glycerin, our bars are enriched with shea butter and coconut oil to produce a mild bar that leaves skin soft and smooth feeling.

This will depend on personal taste & frequency of sprays – we recommend 2-3 sprays per use. Sprayed directly on skin once daily at this frequency, the bottle can last you up to a year!

Each of our full-sized EDP bottles comes with a “try it” vial that is meant to test the scent without opening the bottle. Make sure to test the scent with the vial before opening the full-sized carton.

All unopened and sealed bottles can be returned within 30 days of purchase under our 30-day guarantee. Opened, unwrapped, or used bottles will not be eligible for return.

More questions? Reach out to us at help@usehuron.com and we can help.